All Birds posts about: CUIs
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Conversational UI needs AI
Anyone trying to implement conversational user interfaces deals probably with a chatbot. The intention of any chatbot is a conversation which feels like a human, intelligent dialogue supporting customers to achieve their goals. For this, you need the application of artificial intelligence with the ability to learn from users. This post provides some considerations.
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The bots are coming
Innovations play a big role in UX design. Technology is changing rapidly, allowing new and different ways of interaction. One of those innovations enabling new interactions are conversational user interfaces. A CUI differs significantly from a conventional graphical user interface. If implemented in the right way, conversational interfaces can result in a more intuitive experience for users.